Privacy Policy

Genentech, Inc. ("Genentech") respects the privacy of visitors to its Web sites, and we recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, including but not limited to, name, address, e-mail address, and telephone number). That is why we have established this Privacy Policy, so that you are informed about how we treat any personally identifiable information that you provide to us in the course of using this Web site. This Privacy Policy will inform you of:

  • How you will be informed of updates to this Privacy Policy
  • What personally identifiable information of yours we may collect from you through our Web site
  • How we may use your personally identifiable information
  • Limits on how we would share and disclose your personally identifiable information
  • Our policy regarding links to third-party Web sites
  • Security of our Web site

Please note that the Genentech Web sites are directed toward users who reside in the United States of America. It is not our intent to gather personally identifiable information from individuals residing outside the U.S.

Privacy Policy Updates

Due to the Internet's rapidly evolving nature, Genentech may need to update this Privacy Policy from time to time. If so, Genentech will post its updated Privacy Policy on our Web site located at www.lupuskidneystudy.com so users are always aware of what personally identifiable information we may collect and how we may use this information. Genentech encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Web site will be subject to the then-current Privacy Policy.

Information Collection and Use

You can generally visit this Web site without revealing any personally identifiable information about yourself. However, to access certain options and services, we may ask you to provide certain personally identifiable information. Without providing such personally identifiable information, you may be unable to access certain options and services. We (along with our third-party partners engaged to provide services on our behalf) collect personally identifiable information about you only if you voluntarily provide it to us. You have the option not to provide any personally identifiable information to us.

The following is personally identifiable information that you may voluntarily provide to us and how we use it:

  • Surveys. Information obtained from you on web surveys, such as contact information (name and shipping address), demographic information (ZIP code, age level) and medical condition. We may use this personally identifiable information to provide you with information and services for which you have expressed an interest or that you may find useful based on your answers in a survey. Additionally, we may refer to your personally identifiable information to better understand your needs and how we can improve our Web site.

  • Registration. Information obtained from you on registration forms used to process your requests for services and information, such as contact information (name, address, e-mail address), password, username or code, age, date of birth, gender, ethnicity, and medical condition. This registration information may also be gathered if you register for certain services via fax or mail. We may use this information to send you a welcoming e-mail to verify your username and password, Web site updates, special offers, notices regarding relevant medical conditions and treatment, or other information responsive to the data that you provide to us. Additionally, we may refer to your personally identifiable information to better understand your needs and how we can improve our Web site.

Genentech is the owner of all information collected on this Web site.

Minors

You must be 18 years of age or older to submit registration or survey information. If you are under the age of 18 and wish to register to obtain further information or be included in a survey, then your parent or legal guardian must register to obtain the information or to participate in the survey.

Cookies and GIF files

This Web site does not use cookie technology to identify users who have previously visited to recognize the user upon return. A cookie is a piece of data stored on the user's hard drive containing information about the user.

This Web site uses ad-tracking tools, such as ad-codes or link-tracking tools, to help manage online advertising. These tools enable our ad management partners to learn which advertisements bring users to our Web site. The information, which may be shared with our partners, is anonymous and is not personally identifiable.

Log Files and Aggregate Information

We may track the total number of visitors to our Web site, the number of visitors to each page of our Web site, IP addresses, and the domain names of our users' Internet Service Providers, and we may analyze these data for trends and statistics in the aggregate, but such information will be in aggregate form only, and it will not contain personally identifiable data. Such aggregate information is not linked to any personally identifiable information that can identify any individual person.

We may use such aggregate information to analyze trends, administer the Web site, track user's movement, and gather broad demographic information for aggregate use. We may share this aggregate information with our corporate partners and contracted vendors to assist us in operating the Web site and to enable them to better understand users' needs.

Sharing and Disclosure of Personal Information

We may provide your personally identifiable information that we collect to a parent, subsidiary, or affiliate entity within the Genentech corporate family, partner entities, and the vendors and service agencies that we may engage to assist us. For example, we may provide your personally identifiable information to an organization in order to complete a service (e.g., send out newsletter e-mails you have requested), to assist us in reviewing the data, or to provide marketing or advertising on our behalf. Any organization to which we provide such personally identifiable information is also required to keep your personally identifiable information confidential in accordance with this Privacy Policy. We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation, or other government authority (such as reporting safety information to the Food and Drug Administration). We will not sell your personally identifiable information to any other company or Organization, except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation, or other corporate reorganization in which Genentech participates or to a purchaser of all or substantially all of Genentech's assets. Such successor entity shall be bound by the terms and conditions of this Privacy Policy.

Links to Third-Party Sites

Some of our Web sites may contain links to other Web sites on the Internet that are not under the control of, or maintained by, Genentech. Such links do not constitute an endorsement by Genentech of those other Web sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Genentech is providing these links to you only as a convenience, and you agree that Genentech is not responsible for the content of such Web sites. Your use of these other linked Web sites is subject to the respective terms of use and privacy policies located on the linked Web sites.

Security

Genentech and its third-party providers may employ procedural and technological security measures, consistent with industry practice. Such measures are reasonably designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction. Genentech may use encryption, password protection, secure socket layers, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.

Privacy Policy Last updated: Nov. 29, 2006

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